Effective Utility Management


Effective Utility Management is a process for water and wastewater utilities to identify and address their management needs.

Effective Utility Management - A Primer for Water and Wastewater Utilities

Water and wastewater utilities across the country are facing many common challenges, including rising costs, aging infrastructure, increasingly stringent regulatory requirements, population changes, and a rapidly changing workforce. Effective utility management can help utilities respond to both current and future challenges and support utilities in their common mission of being successful 21st century service providers. ...Read More

Taking the Next Step: Findings of the Effective Utility Management Review Steering Group

Historically, water utilities have sought to maintain a low profile within their communities and tended to interact with customers and the media mostly in response to service failures, emergency events, and in other challenging contexts. ...Read More